Privacy Policy
Last updated: June 15, 2026
ExcavatorPin.com is an ecommerce website for excavator pins, heavy equipment parts, attachments, and related jobsite products. Our website address is https://excavatorpin.com.
Information we collect
When you browse, contact us, create an account, place an order, request support, or leave a review, we may collect information needed to operate the store, including your name, company name, billing and shipping addresses, email address, phone number, order details, account login details, messages, IP address, browser information, and site activity.
Orders, payments, shipping, and taxes
We use WooCommerce and connected service providers to process orders, calculate tax, collect payment, provide fraud prevention, send order emails, and arrange delivery or local pickup. Payment details are handled by payment processors and gateways; we do not intentionally store full payment card numbers on this website.
Accounts and checkout
Customer accounts may store order history, addresses, and account preferences so customers can manage purchases and checkout more efficiently. You are responsible for keeping your account credentials secure.
Cookies and analytics
We may use cookies and similar technologies for cart functionality, checkout, login sessions, fraud prevention, analytics, advertising measurement, consent management, and site performance. Some cookies are required for ecommerce functionality; others may be controlled through browser settings or consent tools where available.
Email and marketing
If you subscribe to email updates, request a quote, submit a form, or place an order, we may send transactional messages and, where permitted, marketing communications. You may unsubscribe from marketing emails using the unsubscribe link in those emails.
Reviews, comments, and forms
If reviews, comments, or forms are enabled, we collect the information shown in the form along with technical details used for spam detection, security, and moderation.
Who we share data with
We share data only as needed to operate the business, including with payment processors, shipping providers, tax services, analytics services, security tools, email service providers, website hosting, and ecommerce support vendors. We may also disclose information when required by law, to enforce our policies, or to protect our customers, business, and website.
How long we retain data
We retain order, account, support, tax, and business records for as long as needed for ecommerce operations, accounting, legal compliance, fraud prevention, warranty support, dispute resolution, and customer service.
Your choices
You may request access, correction, deletion, or export of personal information where applicable. Some records may need to be retained for tax, fraud-prevention, accounting, security, or legal reasons.
Security
We use reasonable technical and administrative safeguards to protect customer information. No website, payment system, or transmission method can be guaranteed completely secure.
Contact
For privacy questions or account requests, contact us through the website contact page or the customer support contact information listed on ExcavatorPin.com.