ExcavatorPin FAQ

How do I confirm attachment fitment?

For excavator attachments, pins, couplers, and hydraulic equipment, verify machine make, model, weight class, pin size, ear width, coupler style, and hydraulic requirements before ordering. Contact us if you need help confirming compatibility.

How does shipping work?

Heavy products usually ship by LTL freight or are held for local pickup. Oversize products such as bridges, ramps, large attachments, and similar freight-sensitive items may require a custom freight quote. Product pages identify the available shipping or pickup method.

Can I pick up an order locally?

Yes. Local pickup is available for select products at the Missouri location when shown on the product page.

Why do some products require a freight quote?

Oversize equipment, unusually heavy attachments, and products that require special handling may not qualify for automated freight pricing. Those products should be quoted before shipment so the buyer receives accurate delivery terms.

How do I contact support?

Email info@excavatorpin.com or call 800-474-7182.